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  • Home
    • About
    • Shop
    • New Products
    • Blog
    • Technical Case Studies
  • Diagnostic scantools
    • Autel range >
      • Autel ADAS
      • Autel ULTRA
      • Autel MS908IM Key programmer
      • Autel Ms908 Pro S Uk edition
      • Autel MS908s UK edition
      • Autel MS906 Uk edition
      • Autel DS808eu Edition
      • Autel MX808C EU
      • Autel Uk MD808Pro Eu
    • Launch UK >
      • Launch UK Europad 2
      • Launch Pro 4
      • Launch UK ATF Changer CAT501S
    • Autocom CDP Plus
    • Gscan Range
    • GMTO Connect >
      • GMTO FAQ
    • VCDS Hex-v2 and Hex-Net
    • Performance Tuning
  • Everyday tools
    • Telwin >
      • Telwin Doctor charge 130
      • Telwin Doctor Charge 50
      • Telwin T Charge Evo
      • Telwin Smart Inductor 5000
      • Telwin Jump packs
    • TPMS Autel
    • Hella HGS Data
    • Workshop Data
    • DTS Tech
    • Engine Carbon Clean HHO
    • Portable Power Jump starters
    • Autel MV480 Camera
    • Foxwell CRD700
    • Absolute Alignment Bluetooth
    • Seek Shot Thermal Imaging
    • Launch smoke machine
  • Contact us
    • Finance
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Over promising and under delivering

27/4/2019

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One thing that really winds me up is when people resort to cheap tactics with sales, over promising the world and then under delivering when the tool arrives at the customer. Poor support or no support and also selling a tool that is unsuitable for a customers needs. We have seen it numerous times when a Motor factor sales rep is targeted on turnover they then try the hardest to sell the most expensive tool they have and not the tool the customer is most suited too. I had a recent enquiry where the Motor factor quoted the customer on an Autel Elite and offered a small discount on the retail price. The customer asked me if I could match the price, I then asked the customer a few questions and realised that the customer was not interested in Pass thru programming and did not do many Mercedes or BMW so I guided the customer to the cheaper Autel 908S. This saved the customer over £900+vat and the subscription costs were also halved. So although I could not match the customers factor quote I actually achieved better value for money as I sold the correct tool for his needs. 

I understand that rebate schemes can be attractive, why not save these for items such as jacks, compressors, balancers etc and not tools that need regular in depth technical knowledge? 
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Autocom 2019.10 Highlights

12/4/2019

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CARS Release 2019.10 HIGHLIGHTS

25 different brands are updated, mainly between 2006 and 2019. The database is increased with many models, year models, systems and features.

​Here are some of the highlights;
• VW - Crafter II and Polo VI (17-) New models with good coverage
• Seat - Ibiza V and Arona (18-) New models with good coverage
• Opel – Crossland and Grandland New models with good coverage
• Land Rover - Discovery / Discovery Sport V (DoIP) New models with good coverage
• Land Rover - Range Rover / Range Rover Sport (DoIP) New models with good coverage
• Land Rover - Velar updated coverage (DoIP)
• Jaguar - F-Pace updated coverage (DoIP)
• Ford - Updated coverage for engines for several models
• Mercedes - AMG GT New model with good coverage
• Mercedes - GLE (167) 2019-> New model with good coverage
• Mercedes - B-class (247) 2019-> New model with good coverage
• Mercedes - CLA (118) 2019-> New model with good coverage
• Mercedes - Sprinter 906 - TPMS-system
• Volvo – Injector coding for 5 cylinder+ 4 cylinder 1,6 litres diesel engines
• Kia – Optima PHEV hybrid systems
• Kia - Niro PHEV hybrid systems
• Dacia - New models, and service reset function year model update
• Toyota - Many systems updated due to new dynamic protocol structure
• Mitsubishi - ASX, New engine 4N13
• Mitsubishi - Outlander, Several new engines
• Bmw/Mini - Several new functions and year model update
• PSA - New system BSM (Engine Wiring Housing) for several models
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    Alex Gillbanks

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Impact Tuning and Diagnostics
Unit 4-5 Parker Industrial Centre

Watling Street
Dartford
DA2 6EP
​07917421909