Impact Tuning and Diagnostics
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Impact Diagnostic Tools
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      • Telwin Doctor charge 130
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    • Absolute Alignment Bluetooth
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    • Launch smoke machine
  • Contact us
    • Finance
    • Customer reviews
    • Downloads
    • Common failures
    • Terms and conditions
  • Home
    • About
    • Shop
    • New Products
    • Blog
    • Technical Case Studies
  • Diagnostic scantools
    • Autel range >
      • Autel ADAS
      • Autel ULTRA
      • Autel MS908IM Key programmer
      • Autel Ms908 Pro S Uk edition
      • Autel MS908s UK edition
      • Autel MS906 Uk edition
      • Autel DS808eu Edition
      • Autel MX808C EU
      • Autel Uk MD808Pro Eu
    • Thinkcar Uk master dealer
    • Autocom Diagnostics range >
      • Autocom ICON
    • GMTO Connect >
      • GMTO FAQ
    • Performance Tuning
    • VCDS Hex-v2 and Hex-Net
  • Everyday tools
    • Telwin >
      • Telwin Doctor charge 130
      • Telwin Doctor Charge 50
      • Telwin T Charge Evo
      • Telwin Smart Inductor 5000
      • Telwin Jump packs
    • N2 Neuron Bluetooth Multimeter
    • TPMS Autel
    • Workshop Data
    • DTS Tech
    • Engine Carbon Clean HHO
    • Portable Power Jump starters
    • Autel MV480 Camera
    • Foxwell CRD700
    • Absolute Alignment Bluetooth
    • Seek Shot Thermal Imaging
    • Launch smoke machine
  • Contact us
    • Finance
    • Customer reviews
    • Downloads
    • Common failures
    • Terms and conditions
No returns will be accepted on software.

Returns information

Returns can only be made by prior agreement with ourselves. You should return any product to us via a suitably insured means based on the value of the product. You should retain any receipt confirming the return. If returned products are lost we will not be liable for them.

Unwanted Goods
We are not obliged to accept the return of an unwanted good unless covered by the Distance Selling Regulations. In that instance, you will be required to notify us by email within 7 working days after the date of delivery. The goods must be returned in an unused and re-saleable condition within 7 days of our receipt of your cancellation. You will be responsible for the cost of safe carriage back to us, or for informing us to collect the goods at cost to you.

After 7 working days of the date of delivery, we are entitled to accept returns at our discretion. Contact us to find out if this is possible. Any goods returned will be unopened and in a re-saleable condition, and will be subject to an administration and handling fee of 20% of the invoice value. You will be responsible for the cost of safe carriage back to us.

No REFUNDS will be made on any software sold.

Postage and packing
costs are non-refundable. If you are dissatisfied with the quality of the goods or the goods are damaged or wrongly supplied, you must give notice to us within 7 working days of delivery. We will arrange to either refund or replace the goods.

Should you need to return a product due to an error on our part we will exchange or refund the product for you. We will also refund any reasonable associated carriage costs.
Impact Tuning and Diagnostics
Unit 6 Chaucer Business park
Watery Lane, Kemsing
Sevenoaks
TN156PL 

01732 247 742